Tilbury Douglas, working in partnership with its supply chain, has completed a series of voluntary upgrade works at the Beatson West of Scotland Cancer Centre. The initiative was designed to offer peaceful environments for individuals undergoing treatment and their families.
As the second largest cancer facility in the country and a leading UK oncology hub, the Beatson West of Scotland Cancer Centre provides essential radiotherapy and chemotherapy services across the region. With roughly 10,000 new patients treated annually, it represents one of the busiest centres for clinical activity.
Following several months of detailed design, the actual transformation was carried out over a five-day period. The upgrades focused on converting key hospital zones into supportive environments that highlight patient wellbeing away from the busy, bright, and noisy atmosphere of active wards.
Barry O'Hagan, Regional Director – Scotland at Tilbury Douglas, said: "This project has been incredibly special to be a part of. Knowing these spaces are bringing comfort and calm to patients and families during difficult times makes everyone involved very proud."
The improvements made to the visitor and patient lounge featured the addition of an informal seating section where relatives can gather, complete with new tables, upgraded upholstery, and a full redecoration. Mobile room dividers were introduced to offer privacy from the main hospital walkway, alongside a newly installed television unit and screen. Outside, the team introduced new bench seating to establish a connected garden environment, offering a quiet retreat from clinical settings.
Further enhancements were completed inside the space known as 'The Den'. The installation of new dividing partitions and a complete redecoration have established a more functional and comfortable setting for private conversations, completely separated from the noise of the live hospital.
The project was delivered alongside supply chain partners Trisquare, LECS Upholstery, and MMM Joinery. Team members volunteered their time through the company's 'Give a Day of Your Time' program, an initiative allowing employees to dedicate working hours to meaningful community causes. This work builds upon a 12-month relationship between Tilbury Douglas and the Beatson Cancer Charity, which has previously included staff engagement activities, fundraising, and awareness seminars.
Stuart Burgess, Senior Project Manager at Tilbury Douglas, commented: "This project has been a genuine team effort. I'd like to extend my sincere thanks to our supply chain partners Trisquare, LECS Upholstery and MMM Joinery for their commitment, quality of work and willingness to support such a meaningful initiative.
"I'd also like to personally thank Laura Hadley Stove, Director of Care Services at the Beatson Cancer Charity, for her passion and drive in helping bring this vision to life. The collaboration shown throughout has been outstanding, and it's incredibly rewarding to see the positive impact these spaces are now having on patients, families and staff at the Beatson."
Laura Hadley Stove added: "Our relationship with Tilbury Douglas has been really significant and continues to be so important to us. Working alongside Stuart and the team, it was evident that social value is embedded at Tilbury Douglas due to the level of care and willingness to help from all involved. It couldn't have been a better experience.
"It was a joy to see when we brought the full team in for a site walk around, how quickly all of those involved started sharing their own personal connection to the Beatson and were so keen to help. It was a case of humanity and how quickly people come together and want to help when they see things with their own eyes. That is what was so important for us with Tilbury Douglas, it was a seamless and easy experience so thank you all."
The modifications have already had a notable effect, with patients, staff, and relatives highlighting the positive difference these areas make within a challenging and emotional hospital environment. The success of these renovations has also started to impact broader discussions across the sector, prompting external interest in recreating similar wellbeing spaces elsewhere.
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