Flex Assure, in partnership with Scottish and Southern Electricity Networks (SSEN) Distribution, has released the second report for the Household Or Microbusiness Energy flexibility (HOMEflex) Project. The report focuses on the findings and recommendations for the domestic flexibility market, aiming to ensure a just and fair transition to net zero.
The research, conducted by the Association for Decentralised Energy (ADE) and the Centre of Sustainable Energy (CSE), explores the attitudes of flexibility service providers (FSPs) towards the HOMEflex Code of Conduct. The report's recommendations are based on the insights of domestic flexibility sector participants and outline key components for a future compliance scheme to complement the existing Code of Conduct.
The research revealed that a significant majority of participants support the establishment of a compliance scheme for the domestic sector. The report suggests that such a scheme should build upon the existing HOMEflex Code of Conduct and facilitate the transition of HOMEflex-aligned organizations into compliance scheme membership.
Participants also identified key roles for a compliance scheme, including:
• Setting quality standards to ensure customer protection
• Building trust and protecting good practitioners from being undermined
• Preparing industry for future formal regulation, if required
• Protecting customers through informing them of their rights, effective of auditing providers and providing access to effective dispute resolution mechanisms
• Incentivising high-quality service by recognising trusted companies
SSEN's Future Networks Innovation Project Manager, Simon O'Loughlin said: "While commercial and industrial flexibility markets are already functioning well, we're aware that our domestic customers and micro-businesses are still new to this way of trading and we want to make sure they are fully included and that their participation in research, such as this, will ensure their voice is heard as we bring them into this marketplace.
"The existing HOMEflex Code of Conduct serves as the cornerstone of a robust flexibility market built on transparency and inclusivity, and we are certain this latest piece of research – and its recommendations – will enable everyone who wants to participate to do so with confidence and fairness in the transition to net zero.”
Scheme Administrator for Flex Assure, Charlotte Roniger added:
"It's fantastic to see from the research carried out that a majority of providers of National Grid's winter 23-24 Demand Flexibility Service and other key stakeholders in flexibility sector support the creation of a compliance scheme, within the currently unregulated domestic flexibility marketplace.
"Domestic flexibility will continue to play an important part in the UK's journey to Net Zero and the standards set out by HOMEflex's Code of Conduct as the basis for a compliance scheme for providers could could be highly influential in building strong customer confidence in an inclusive, fair and transparent domestic flexibility market. Flex Assure looks forward to submitting its final HOMEflex project report to SSEN and the ENA with a full set of recommendations for how a compliance scheme could work best within a world of future government regulated markets."
Construction News
01/10/2024
HOMEflex Project Publishes Second Report On Domestic Flexibility


23/06/2025
SSEN Transmission has welcomed the recent decisions by Highland Council's South Planning Committee, which have granted consent for three vital replacement substations and raised no objection to a key overhead line project in the Highlands.
These approvals mark significant progress for critical ele

23/06/2025
Significant progress is being made on the multi-million-pound redevelopment of George Square, with contractor Rainton Construction now fully engaged on site.
Glasgow City Council has provided an update confirming that preparatory works are well underway within the square, and external works are se

23/06/2025
CCG (Scotland) has been awarded preferred tenderer status to serve as the Primary Contractor for the ambitious £100 million regeneration of Wyndford in Maryhill, Glasgow. This substantial project is set to bring almost 400 new energy-efficient, family homes to the Maryhill community.
The transforma

23/06/2025
The next stage in the ambitious transformation of Prestongrange Colliery and Brickworks into a heritage park has commenced, with Clark Contracts now on site to redevelop the former Pithead Bath House. This latest phase of work began earlier this month and is expected to continue until early 2026. Th

23/06/2025
Scotland's seven Regional Transport Partnerships are set to share £23.45 million in Scottish Government funding for programmes aimed at making walking, wheeling, and cycling the preferred choice for short, everyday journeys. This substantial investment is designed to enhance active and sustainable t

23/06/2025
The Innovation and Knowledge Exchange (IKE Institute) is pleased to announce that BE-ST (Built Environment - Smarter Transformation), Scotland's premier construction and built environment innovation hub, has successfully attained the prestigious Investor in Innovations (I3) accreditation.
The disti

23/06/2025
Scotland Excel has announced a two-year extension for its first-generation Property Maintenance and Refurbishment framework. This decision will ensure that councils and housing associations across Scotland can continue to efficiently procure a wide array of services required for the upkeep and refur

23/06/2025
Scotland's most extensive maritime decarbonisation project is now operational at Port of Aberdeen, providing green shore power to vessels docked at eight berths within the port's North Harbour. This landmark initiative allows ships to connect directly to the port's renewable energy tariff, eliminati

23/06/2025
The Scottish National Investment Bank (the Bank) is set to collaborate with Scotland's Towns Partnership (STP), the body championing the nation's town centres, on strategic initiatives this year. This new working relationship is designed to encourage innovative investment opportunities to fund signi

23/06/2025
CCG (Scotland) has celebrated a remarkable achievement at the Scottish Home Awards 2025, securing four prestigious accolades that underscore its leadership in the construction and manufacturing sector.
The wins highlight the company's commitment to delivering innovative, high-performing housing ac