Lovell, the housing developer and regeneration specialist, has been presented with a Gold Award for Customer Satisfaction in a recent independent survey of new homebuyers.

The survey was carried out by In-house Research, and saw the construction firm, which is based at Glasgow Business Park, scoop the top award.

As part of the research, customers who bought homes from Lovell in 2013 were asked if they would recommend the developer, based on their overall experience of purchasing a new home. Of those who responded, more than 90% said they would recommend Lovell to other homebuyers.

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Alan Taylor, Regional Director at Lovell, said: "Ensuring that people who move into the homes we have built are absolutely delighted is of the utmost importance to us, so we are pleased to get such positive feedback.

"Our construction and sales teams strive to deliver the very highest standards for both build quality and customer service and the In-house Gold Award is a great testament to their continuing hard work and commitment."

Malcolm Pitcher, Managing Director of In-house Research, added: "Those clients who are taking the customer experience very seriously and want to be the best are now reaping the rewards."

(JP/CD)