It added that such a plan can help Scotland to maintain focus and deliver the ongoing commitment made through the country's landmark 2012 homelessness legislation – which gave every unintentionally homeless person the right to settled accommodation.
The call for a 10-year action plan comes ahead of the charity's annual conference, 'Housing, homelessness, advice and prevention', which will see experts focus on the impact of bad housing on health inequalities in Scotland, and other key priorities for the sector.
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It said the action plan needs to respond to current and future challenges for housing and homelessness advice services and set out the key objectives at national and local level. It should also be established with the aim of delivering person-centred services which allow flexibility and choice, and lead to sustainable housing outcomes for all service users.
Graeme Brown, Director of Shelter Scotland, said: "Scotland has the most progressive homelessness legislation in the world, but that doesn't mean that homelessness has gone away. It still exists in all its various forms.
"Meeting the 2012 commitment was an important landmark but we now need to look forward to the next ten years to ensure that progress continues and we don't take any backward steps.
"We now need to work in partnership and build a homelessness service that has the person at its heart and enables homeless people to make choices that are right for them. This is about people, not processes."
Last year, there were 39,827 homelessness applications in Scotland with 10,471 families and individuals in temporary accommodation.
(JP/CD)
