The Chartered Institute of Housing (CIH) has announced the winners of the 2021 Scotland Housing Awards, recognising excellence in housing at a special ceremony at the DoubleTree Hilton in Glasgow.

The Scotland Housing Awards recognise the creativity, passion and innovation of housing organisations and individuals across the sector. Despite the challenges faced by the pandemic, this year's awards received over 100 entries across 17 categories, including best frontline housing story, excellence in housing innovation and excellence in health and wellbeing.

All shortlisted entries for the Scotland Housing Awards have been included in CIH's 2021 Good Practice Compendium – a core learning document full of inspiration, ideas, and innovation to help everyone across the sector create a future where everyone has a place to call home.

Commenting on the award winners, CIH Scotland director Callum Chomczuk said: "I am so pleased we have been able to return to our in-person Scotland Housing Awards for 2021. The Awards and accompanying Good Practice Compendium is one of the most important activities for CIH Scotland undertakes each year. It promotes and highlights how housing professionals make a difference across Scotland and impact the wider public policy objectives that make a difference to all our lives. Never has this been more important as navigate our way through the twin challenges of an unprecedented global pandemic and climate emergency.


"My congratulations both all our winner but also all our nominees. The standard of application was as ever incredibly high and a testament to the innovation and delivery that our profession should be proud of."

The 2021 winners are:

• Excellence in customer service

Kingdom CARES: Delivering customer service excellence, Kingdom Housing Association

• Excellence in housing innovation

Old Sawmill development, Rothiemurchus Communities Housing Trust

Partners: Rothiemurchus and Old Sawmill Cooperative

• Working in partnership

Changing lives at the Bellgrove Hotel, Wheatley Group

Partners: Glasgow City Council

• Excellence in development for affordable housing

Affordable modular homes – Isle of Mull, The Wee House Company

Partners: Mull and Iona Community Trust

• Excellence in tenant scrutiny – sponsored by Scottish Government

Kingdom Tenant Scrutiny, Kingdom Housing Association

• Excellence in organisational change

Changing lives in a pandemic, Wheatley Group

• Excellence in the private rented sector – sponsored by Scottish Association of Landlords

ECO3 Grants, Gilson Gray

• Excellence in regeneration

Achtercairn development – Gairloch, Communities Housing Trust

• Housing provider of the year

Excellent Tenancy Toolkit, Link Group ltd

• Excellence in health and wellbeing

More than a landlord, Wheatley Group

•Excellence in communications – sponsored by Resource

Communicating in a pandemic, Wheatley Group

• Apprentice of the year – sponsored by Queens Cross Housing Association

Carla Hutchinson, Places for People

• Alan Ferguson – outstanding contribution to housing

Robina Qureshi, Positive Action

• Excellence in leadership – sponsored by ALACHO

Ann Leslie, Lar Housing Trust

John Mills, Fife Council

• Best frontline housing story

Tenant participation team, North Lanarkshire Council

• Housing team of the year – sponsored by Fife Council

Staff team, Ruchazie Housing Association

• Bob Allan – young achiever in housing – sponsored by Glasgow Housing Association

Alastair Burke, Ferguslie Park Housing Association Ltd