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06/03/2018

Scottish Water 'Closely Monitoring' Network Following Cold Weather

Scottish Water is closely monitoring its networks, infrastructure and supply to customers following the recent cold weather.

In a statement, Customer Service Manager Mark McEwen said despite Scotland having not been subject to the rapid thaw that has taken place in some parts of England and Wales, the utility has responded to a number of localised issues as well as a higher than usual number of calls from across the country in relation to burst pipes and leaks.

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"While it's not possible to fully predict the number of burst pipes which might occur, we have increased resources so we can match demand from customers," he said.

"We would also remind customers of the winter advice to protect property and pipes during available on our website at www.scottishwater.co.uk/winter.

"If customers are aware of any leaks or bursts we would really appreciate their assistance in letting us know so we can respond as quickly as possible. Customers can contact us 24/7 via social media, email and telephone with full details available on our website."

(LM)

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