The Property Ombudsman (TPO) Scotland has appointed Malcolm Cannon as a non-executive Director.

TPO Scotland is a standards and mediation scheme specifically for Scottish estate agents and the Private Rented Sector (PRS).

Mr Cannon believes that "more must be done" to encourage people to seek out TPO Scotland agencies.

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He said: "It is imperative that good lettings businesses, providing high quality and reliable customer service, are not damaged by the rogue agents and non-compliant landlords acting at the edges of acceptable practice and it is equally important that members of the public are made aware of what standards they can expect."

Christopher Hamer of the Ombudsman said: "Malcolm’s drive and determination to promote best practice and responsible estate and lettings agencies makes him a very welcome member of our board."

(LM/CD)